Enterprise Security — Compliance You Can Trust
SOC 2 Type II, GDPR readiness, encryption in transit and at rest, RBAC and a 99.9% uptime SLA — enterprise-grade protection for your customer data.
Features/Enterprise Security
Customer conversations are some of the most sensitive data your business holds. LiveBotIQ is built on enterprise-grade infrastructure with the certifications and controls that security and compliance teams expect.
From encryption and access control to audit logging and uptime guarantees, security isn't an add-on — it's foundational. And because BotIQ answers only from your own knowledge, your data stays your own.
What you get
Certified & compliant
SOC 2 Type II certified and GDPR ready, so you can meet procurement and regulatory requirements with confidence.
Encryption everywhere
AES-256 encryption at rest and TLS 1.3 in transit protect data throughout its lifecycle.
Access control & auditing
Role-based access control (RBAC), SSO/SAML for Enterprise, and audit logging keep access tight and traceable.
Reliability you can plan around
A 99.9% uptime SLA, automated backups and disaster recovery keep support running.
How it works
1. Data is encrypted
Everything is encrypted in transit (TLS 1.3) and at rest (AES-256), so data is protected end to end.
2. Access is controlled
RBAC and SSO/SAML ensure people can only see what they should, and every action is auditable.
3. Continuity is assured
Automated backups, disaster recovery and a 99.9% SLA keep your support operational.
Frequently asked questions
Is LiveBotIQ SOC 2 compliant?
Yes. LiveBotIQ is SOC 2 Type II certified and GDPR ready, meeting the standards enterprise security and procurement teams require.
How is my data encrypted?
Data is encrypted in transit with TLS 1.3 and at rest with AES-256, protecting it across its entire lifecycle.
Do you support SSO?
Yes. SSO and SAML authentication are available for Enterprise, alongside role-based access control and audit logging.
What uptime can I expect?
LiveBotIQ offers a 99.9% uptime SLA, backed by automated backups and disaster recovery.
See Enterprise Security in action
Built-in AI agent, free human live chat, 12+ channels. 7-day BotIQ trial, no credit card.
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