The Unified LiveChat Alternative
LiveChat is a polished live chat product, but its chatbot is a separate product and pricing is per-seat. LiveBotIQ unifies a built-in AI agent with free human live chat in one platform.
LiveChat is a mature, polished live chat platform trusted by many teams, and it pairs with a separate chatbot product for automation. That split means buying and maintaining two tools, and pricing is organised per agent seat — which adds up as your team and automation needs grow.
LiveBotIQ brings it together: a built-in AI agent and human live chat in a single platform, across 12+ channels, with transparent per-reply pricing. One tool, one bill, AI included.
Why teams choose LiveBotIQ
AI and live chat in one
No separate chatbot product — BotIQ and human live chat work together in a single platform.
Free human live chat
Human live chat with one agent is free; you pay only for the AI agent, metered per reply.
Omnichannel, not just chat
12+ channels unified in one inbox — WhatsApp, Instagram, Telegram, email and more.
Transparent per-reply pricing
From ₹999/month with clear overage rather than per-seat costs plus a separate bot bill.
LiveBotIQ vs LiveChat: side by side
| Feature | LiveBotIQ | LiveChat |
|---|---|---|
| AI agent | Built in — BotIQ | Separate chatbot product |
| Human live chat | Free (1 agent) | Per-seat |
| Products to buy | One platform | Live chat + chatbot |
| AI pricing model | Per AI reply | Separate bot pricing |
| Channels | 12+, unified inbox | Chat-focused |
| Starting price | From ₹999/month | Per-agent + bot |
| Best for | Unified AI + live chat | Standalone live chat |
Comparison is for general guidance; LiveChat's features and pricing may change — check their site for the latest.
Frequently asked questions
How is LiveBotIQ different from LiveChat?
LiveChat is a live chat product with a separate chatbot tool, priced per seat. LiveBotIQ unifies a built-in AI agent (BotIQ) with free human live chat and 12+ channels in one platform, with transparent per-reply pricing.
Do I need a separate chatbot product with LiveBotIQ?
No. BotIQ is built in and works alongside human live chat in the same platform — no separate bot product to buy or maintain.
Is LiveBotIQ more affordable than LiveChat?
LiveBotIQ keeps human live chat free and meters only the AI per reply from ₹999/month, avoiding per-seat costs plus a separate chatbot bill.
Which channels does LiveBotIQ support?
12+ channels including WhatsApp, Email, Instagram, Telegram, Live Chat, SMS, Facebook Messenger and LINE — all in one inbox.
Try the smarter LiveChat alternative
Built-in AI agent, free human live chat, 12+ channels, transparent pricing. 7-day BotIQ trial, no credit card.