The Affordable, AI-First Gladly Alternative
Gladly is a premium, people-centered platform for large B2C and retail brands. LiveBotIQ brings AI-first, omnichannel support to teams of any size — with free human live chat and transparent per-reply pricing.
Gladly is known for its people-centered model — organising support around the customer rather than tickets — and is aimed at large consumer and retail brands, with premium, seat-based pricing to match. It's a strong fit for big B2C teams that can invest accordingly.
LiveBotIQ brings modern, AI-first support to teams of any size. BotIQ resolves the routine majority with grounded, cited answers across 12+ channels, human live chat is free, and pricing is transparent per AI reply — enterprise-grade AI without the enterprise price tag.
Why teams choose LiveBotIQ
AI-first from the start
BotIQ auto-learns your business and resolves routine questions across channels, rather than relying primarily on human agents.
For teams of any size
You don't need a large B2C operation to get value — LiveBotIQ suits SMBs and scale-ups too.
Free human live chat
Human live chat with one agent is free; you pay only for the AI agent per reply.
Transparent per-reply pricing
From ₹999/month with clear overage — not premium, seat-based enterprise pricing.
LiveBotIQ vs Gladly: side by side
| Feature | LiveBotIQ | Gladly |
|---|---|---|
| Approach | AI-first, omnichannel | People-centered, agent-first |
| Built-in AI agent | Yes — BotIQ, source-cited | AI features by tier |
| Pricing model | Per AI reply | Per seat, premium |
| Human live chat | Free (1 agent) | Seat-based |
| Starting price | From ₹999/month | Premium enterprise |
| Channels | 12+, unified inbox | Voice + digital |
| Best for | Any size, AI-first | Large B2C/retail brands |
Comparison is for general guidance; Gladly's features and pricing may change — check their site for the latest.
Frequently asked questions
Is LiveBotIQ a good Gladly alternative for smaller teams?
Yes. Gladly targets large B2C and retail brands with premium, seat-based pricing. LiveBotIQ brings AI-first, omnichannel support to teams of any size, with free human live chat and per-reply pricing from ₹999/month.
How is LiveBotIQ different from Gladly's approach?
Gladly is people-centered and agent-first. LiveBotIQ is AI-first: BotIQ resolves the routine majority automatically with grounded, cited answers, and hands off to humans for the rest.
Does LiveBotIQ support voice?
LiveBotIQ focuses on 12+ digital and messaging channels — WhatsApp, Instagram, Telegram, email, live chat, SMS and more — unified in one inbox.
Is there a free trial?
Yes — a 7-day BotIQ trial with no credit card, then the free human live-chat plan until you subscribe.
Try the smarter Gladly alternative
Built-in AI agent, free human live chat, 12+ channels, transparent pricing. 7-day BotIQ trial, no credit card.