The Flexible Gorgias Alternative
Gorgias is built for Shopify e-commerce and prices around ticket and automated-resolution tiers. LiveBotIQ works for any industry, with a built-in AI agent, free human live chat and transparent per-reply pricing.
Gorgias is a strong helpdesk for Shopify and e-commerce brands, with deep store integrations and pricing organised around monthly ticket volume and automated resolutions. That focus is great if you're purely e-commerce, but it can feel constraining for teams outside retail or those who dislike volume-based tiers.
LiveBotIQ is industry-agnostic and AI-first. BotIQ learns any business from its own content, human live chat is free, and you pay transparently per AI reply — no ticket tiers, no per-resolution meter.
Why teams choose LiveBotIQ
Not e-commerce only
BotIQ learns any business — SaaS, services, healthcare, education and more — not just online stores.
No per-resolution or ticket tiers
Pricing is a simple per-AI-reply model, so you're not managing monthly ticket or resolution caps.
Free human live chat
Human live chat with one agent is free; you pay only for the AI agent.
Grounded, cited AI answers
BotIQ answers from your own knowledge with citations and hands off cleanly to humans.
LiveBotIQ vs Gorgias: side by side
| Feature | LiveBotIQ | Gorgias |
|---|---|---|
| Industry focus | Any industry | E-commerce / Shopify |
| Built-in AI agent | Yes — BotIQ, included | Automate add-on |
| AI pricing model | Per AI reply | Per resolution / tiers |
| Human live chat | Free (1 agent) | Included in plans |
| Pricing structure | Transparent per reply | Ticket-volume tiers |
| Channels | 12+, unified inbox | Yes |
| Best for | Any support team | Shopify merchants |
Comparison is for general guidance; Gorgias's features and pricing may change — check their site for the latest.
Frequently asked questions
Is LiveBotIQ only for e-commerce like Gorgias?
No. Unlike Gorgias's e-commerce focus, LiveBotIQ works for any industry — BotIQ learns your specific business from your own content, whether you're SaaS, services, healthcare or retail.
How does pricing compare to Gorgias?
Gorgias prices around ticket volume and automated resolutions. LiveBotIQ keeps human live chat free and meters only the AI per reply from ₹999/month — no ticket tiers or per-resolution charges.
Does LiveBotIQ integrate with online stores?
LiveBotIQ unifies 12+ channels and BotIQ learns your store's content and policies. For store-specific data flows you can use the developer API and webhooks.
Is there a free trial?
Yes — a 7-day BotIQ trial with no credit card, then the free human live-chat plan until you subscribe.
Try the smarter Gorgias alternative
Built-in AI agent, free human live chat, 12+ channels, transparent pricing. 7-day BotIQ trial, no credit card.