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In-App Messaging
Support and messaging delivered inside a mobile or web app, in context.
Glossary/In-App Messaging
In-app messaging lets customers get help without leaving your product — a chat surface embedded directly in your web or mobile app. Because it happens in context, the support experience knows where the user is and what they're doing.
It's ideal for onboarding and product questions, and combined with an AI agent it answers instantly at the exact moment a user is stuck, escalating to a human when needed.
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