AI-Powered Omnichannel Support Platform

Smarter Support.
Happier Customers.

Manage WhatsApp, Email, Instagram, Telegram & 12+ channels from one inbox — powered by BotIQ, the AI agent that auto-learns and auto-replies 24/7.

WhatsAppInstagramTelegramEmailLive ChatFacebookSMSLine
SOC 2 Certified
Enterprise Cloud
BotIQ Agent
70%
Cost Reduction
12+
Channels
<2s
Response Time
24/7
Always-On AI
LiveBotIQ — Unified Inbox
Online
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BotIQ • Source: Help Center
Enterprise Grade
99.9% Uptime SLA
BotIQ
Proprietary AI Agent
LiveBotIQ
About LiveBotIQ

What is LiveBotIQ?

LiveBotIQ is an AI-powered omnichannel customer support platform that helps businesses manage all conversations — across WhatsApp, Email, Instagram, Telegram, Live Chat & more — from a single unified inbox. Our proprietary BotIQ AI agent auto-resolves customer queries 24/7.

AI Auto-Reply

BotIQ learns your business and auto-replies to visitors in real-time with accurate, contextual answers.

Unified Inbox

Manage all 12+ channels in one place. Never miss a customer message again.

Secure Sign-In

Sign in securely with Google, Microsoft, or Apple. We only use your email and name to authenticate.

Enterprise Ready

SOC 2 compliant, GDPR ready, with team management, SLAs, and enterprise cloud hosting.

How LiveBotIQ Uses Google Sign-In

LiveBotIQ offers Google Sign-In as a convenient and secure way to access your account. When you sign in with Google, we request access to your name, email address, and profile picture — and nothing else. This information is used solely to:

  • Create and authenticate your LiveBotIQ account
  • Display your name and avatar in the dashboard
  • Send you account-related notifications

We do not read, modify, or store any other Google data. We do NOT access your Gmail, Drive, contacts, or any other Google service.

LiveBotIQ's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Read our full Privacy Policy for more details.

Powerful Features

Everything You Need. Enhanced with AI.

A complete omnichannel support platform, supercharged with BotIQ — your always-on AI agent for instant, accurate customer support at scale.

BotIQ Agent

Proprietary AI agent that automates conversations, learns from your help center, chats & FAQs — resolves queries without human intervention.

AI Copilot for Agents

Smart answer suggestions, instant access to past conversations, and real-time help article lookups for your support agents.

Omnichannel Inbox

Unify WhatsApp, Email, Facebook, Instagram, Telegram, Line, SMS, and live chat into one powerful inbox.

Human + AI Hybrid

Seamlessly hand off complex queries to human agents with full context. AI handles routine; your team focuses on what matters.

Help Center & KB

Build self-service portals with rich articles, FAQs & guides. Multi-brand support with custom domains and BotIQ-powered search.

Real-Time Translation

Captain translates messages on-the-fly so agents can respond in any language. Serve global customers without multilingual staff.

Reports & CSAT Analytics

Live dashboards with conversation, agent, inbox & team reports. Built-in CSAT surveys, downloadable reports & real-time monitoring.

Automation & Workflows

Auto-assignment, business hours, automation rules, canned responses, and agent capacity management to scale support effortlessly.

Campaigns & Segments

Proactively engage customers with targeted campaigns. Segment contacts, store custom attributes, and use pre-chat forms.

Developer-Friendly APIs

Full REST API, webhooks, SDK, and dashboard apps. Build custom integrations or embed LiveBotIQ into your product seamlessly.

Enterprise Security

Enterprise-grade infrastructure. SOC 2 Type II, GDPR, ISO 27001 compliant. End-to-end encryption with dedicated security controls.

Plug-and-Play Integrations

Connect Slack, Dialogflow, Shopify, Linear, Google Translate & more. Dashboard apps let you embed internal tools right inside LiveBotIQ.

Omnichannel Support

Every Channel. One Inbox.

Your customers are everywhere — WhatsApp, Email, Instagram, Telegram and more. LiveBotIQ brings every conversation into a single unified inbox, powered by BotIQ.

Live Chat

Embed a customizable chat widget on your website

WhatsApp

Connect via WhatsApp Cloud API or Twilio

Email

Forward emails to unified inbox for tracking

Instagram

Manage DMs and story replies in one place

Facebook

Respond to Messenger conversations instantly

Telegram

Bot integration for Telegram channels

Twitter / X

Track mentions and direct messages

SMS

Twilio-powered SMS conversations

Line

Popular messaging in Asia-Pacific markets

API Channel

Build custom channels with our REST API

Plus custom channels via our open API. If your customers use it, LiveBotIQ supports it.

Simple Setup

Go Live in 6 Simple Steps

From deployment to BotIQ-powered automation — set up your complete omnichannel support platform without an IT team.

1

Sign Up in Seconds

Create your LiveBotIQ account and get instant access to your dashboard. Your platform is ready in under 10 minutes.

Free live chat + 7-day BotIQ trial, no credit card required
2

Connect Your Channels

Link WhatsApp, Email, Facebook, Instagram, Telegram, SMS, and your live chat widget. All conversations flow into one unified inbox.

12+ channels supported out of the box
3

Train BotIQ

Feed your help center articles, FAQs, and documents to BotIQ. Our proprietary AI learns your products, policies, and brand voice using RAG technology.

Retrieval-Augmented Generation for zero-hallucination replies
4

Build Your Help Center

Publish rich help articles, guides & FAQs with multi-brand portals and BotIQ-powered search. Customers self-serve 24/7.

Custom domains, SSL, multilingual content & categories
5

Set Up Automations

Configure auto-assignment, canned responses, business hours, and automation rules. Let workflows handle the repetitive tasks.

Agent capacity management + team routing
6

Scale & Optimize

Monitor live dashboards, CSAT scores, and agent performance. BotIQ resolves up to 80% of queries — watch costs drop while CSAT climbs.

Average 70% reduction in support costs within 30 days
Interactive Demo

Try LiveBotIQ Right Now

Experience the power of RAG-based AI support. Click the chat bubble below — this is exactly how your customers will interact with your trained AI.

9:41
LiveBotIQ Assistant
Online • Trained on your docs
Hi there! 👋 I'm the LiveBotIQ demo assistant. Ask me anything about our platform! Try clicking one of the suggestions below.
Powered by LiveBotIQ
Why LiveBotIQ?

How We Compare to the Competition

AI-first architecture. No per-resolution fees. See why teams switch from Intercom & Zendesk to LiveBotIQ.

Feature
LiveBotIQ
Intercom
Zendesk
Tidio
Crisp
AI Agent (Captain)
~
AI Copilot for Agents
Omnichannel (12+ channels)
~
~
Help Center / Knowledge Base
Real-Time Translation
WhatsApp Native Support
Data Privacy & Compliance
~
~
Free Tier Available
No Per-Resolution Fees
Custom Branding / White-Label
~
~
~
CSAT & Advanced Reports
~
~
Switch to LiveBotIQ

Free live chat forever + 7-day BotIQ trial. No credit card required.

Simple Pricing

Start Free. Scale as You Grow.

Human live chat is free forever. Pay only for BotIQ — our AI agent — metered per reply.

Why Choose LiveBotIQ Over Competitors?

Free
Human live chat
10x
Cheaper than Intercom
100%
Data ownership

Free

Human live chat to get started — no bot, no cost

Free
1 live-chat agent
Start Free
1 human agent (live chat)
All omnichannel inboxes
Unlimited human conversations
Embeddable web chat widget
No BotIQ AI (add it any time)

Starter

Switch on BotIQ — the AI that replies 24/7

$12/mo
then $4 / 1,000 extra replies
Up to 5 agents
Start 7-Day Trial
Everything in Free, plus:
BotIQ AI — 10,000 replies/mo
5 agents included
AI Copilot for agents
Reports & CSAT surveys
Email & chat support
Most Popular

Pro

More BotIQ power for teams that scale

$36/mo
then $2 / 1,000 extra replies
Up to 25 agents
Start 7-Day Trial
Everything in Starter, plus:
BotIQ AI — 50,000 replies/mo
25 agents included
Custom widget branding
Shopify & Slack integration
API access & priority support

Enterprise

Custom needs, compliance & dedicated infra

Custom
Unlimited agents
Contact Sales
Unlimited agents & AI queries
Everything in Pro, plus:
Dedicated infrastructure
SSO & SAML authentication
Custom AI model fine-tuning
White-label solution
99.99% SLA guarantee
Dedicated account manager
Private cloud deployment
Advanced compliance (HIPAA, etc.)

All plans include SSL encryption, 99.9% uptime SLA, and a 7-day money-back guarantee. Compare all features →

Loved by Teams

Trusted by 15,000+ Businesses

From startups to enterprises, teams rely on LiveBotIQ for BotIQ-powered omnichannel customer support.

LiveBotIQ cut our support ticket volume by 65% in the first month. The RAG-based answers are incredibly accurate — our customers can't tell it's AI.

65% fewer tickets
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Sarah Chen
VP of Customer Success, TechFlow SaaS

We trained it on our entire product catalog and return policy docs. Now it handles 80% of customer queries instantly. Best ROI of any tool we've bought.

80% auto-resolved
MJ
Marcus Johnson
Founder & CEO, ShopNova

The human handoff is seamless. Complex queries get routed to our team with full context. Our CSAT score went from 72% to 94% in just 3 months.

94% CSAT score
PP
Priya Patel
Head of Support, FinServe Pro

Integration took literally 5 minutes. One script tag, connected our docs, and it was live. The per-token billing means we only pay for what we use.

5-minute setup
DK
David Kim
CTO, CloudStack.io

Supporting customers in 12 languages without hiring multilingual staff? LiveBotIQ made it possible. Our international sales grew 40% this quarter.

12 languages
ER
Emily Rodriguez
Operations Manager, GlobalRetail

We tried Intercom and Zendesk first — too expensive for our stage. LiveBotIQ gives us enterprise-level AI support at a startup-friendly price.

70% cost savings
AT
Alex Thompson
Product Lead, DevTools Inc
Ecosystem

Integrations & Developer Tools

Connect LiveBotIQ with Slack, Shopify, Dialogflow, and more — or build custom integrations with our open API.

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Enterprise-Grade Security

Your data is protected by industry-leading security standards.

SOC 2 Type II

Certified compliant

GDPR Ready

EU data protection

99.9% Uptime

Enterprise reliability

ISO 27001

Information security

Frequently asked questions

Everything you need to know about LiveBotIQ

LiveBotIQ is an AI-powered omnichannel customer support platform. It brings WhatsApp, Email, Instagram, Telegram, Live Chat, SMS and 12+ channels into one shared inbox, with BotIQ — a proprietary AI agent that auto-learns your business and auto-replies 24/7.

Start in under 10 minutes

Ready to Own Your
Customer Support Stack?

Join thousands of teams using LiveBotIQ for BotIQ-powered, omnichannel support. Start a free trial today — no credit card required.

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Trusted by 15,000+ businesses